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week 8_discussion_Health Care Facilities Management

week 8_discussion_Health Care Facilities Management

Q Question: You are the manager of a walk-in clinic situated in a drug store. The care providers are nurse practitioners. List and justify three steps you would take to ensure customer satisfaction

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As a manager of the walk in clinic that is situated in a drug store and as it is led by the nurse it requires to make improvements with the patient experiences and offer different and better opportunities for the role playing techniques. The overall technique and aim of the walk in centers is to improve the access to a very high quality health care which can be both efficient and supportive. To ensure customer satisfaction the walk in clinics includes: